Luca Sterchele’s response to this question is “first and foremost, the prison service”. Governance in prison, he says, is based on the “carrot and stick” logic. The law defines the eligibility criteria for certain rights such as activities, employment or sentence adjustments, but how they are applied also depends on unofficial assessments, leaving the staff with significant room to manoeuvre.
An incarcerated person who is considered “reliable” and respects the implicit codes of the facility will be in a better position to be given flexibility or special arrangements. These unwritten codes may include, for example, not challenging a decision in public or even speaking to staff in a manner deemed respectful, polite or pleasant.
Consequently, the people with financial, social or cultural resources navigate this environment more easily. Dragos, who was previously imprisoned in Hungary and is now President of the Liga Detinutilor, an organisation that supports incarcerated people, notes: “Your personality really helps you get by”.
This can range from spending a few more minutes with your loved ones or in the shower, to getting staff to “look the other way” about cannabis consumption or avoiding an incident report. The sympathy or, in contrast, the hostility of a staff member towards an incarcerated person can play a deciding role in the application of sanctions or access to rights.
Nevertheless, even the incarcerated people perceived as “reliable” or “influential” cannot escape institutional power. “How would it benefit them to claim they’re in command?” asks Damien Rameau. “Whatever happens, if the surveillance officer decides not to open the cell door, he does not open it. Incarcerated people would even lose on two fronts: concerning life in detention and in penal terms”.
For a considerable number of incarcerated people, the tacit rules of docility, for example, can represent an obstacle to accessing their basic rights. John McGhee, who was previously imprisoned in Scotland, says, “I had to fight every day to get what I was entitled to […] I remember one day when I made a request for visitation time to see my family. They drove two and a half hours to Edinburgh only to be denied entry. A guard had thrown away the form because of a disagreement three weeks earlier”. When the application of the law depends on the goodwill of staff, it becomes something to be negotiated or earned.
“This informal code opens and closes pathways to rights depending on an incarcerated person’s ability to adhere to it”, points out Luca Sterchele. “And when the application of a right is dependent on other rules or behaviours, it is no longer a right but a privilege”.
These informal standards are not neutral: they also reflect the perceptions and prejudices of the prison staff. Luca Sterchele describes a process of racial discrimination in Italian prisons, in which certain incarcerated people are perceived by the prison staff as automatically suspicious. “There is a very widespread image of the incarcerated North African who is supposedly a cunning pretender, always faking pain to curry favour. This perception affects their access to care, as each request is eyed with suspicion and may even be rejected for this reason”. He adds: “These practices are normalised, seen as ‘the way things work’, which makes them exceedingly difficult to challenge”. In addition, the means of recourse are difficult for imprisoned people to access and rarely come to a successful conclusion.